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Services & Warranty

Our Promise to You

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As a family-owned business, we believe exceptional service is just as important as exceptional equipment. We are committed to providing honest communication, dependable warranty support, and quality service long after the sale. Our goal is to build lasting relationships by ensuring your apparatus remains ready when your community needs it most.

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End User Requiring Service

End users can call in to the main office and speak with our Service Manager, Phillip Coleman; Phone; (800.727.4166) or by Email; (dsftpc@gmail.com)

Fire Truck Supplies

Turn Around Time for Repairs

14 day turn around. Most simple fixes can be made with just a
phone call to the Service Manager.

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Hours of Operation

Monday thru Friday; 8am Central to 5:00pm Central.

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Trained Employees

Today we have over twenty service bays and fifty (50) trained employees
to assist customers in any way possible.

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Parts Inventory

Since, we are the manufacture we have ample parts for repair.

Classroom

Training Service

Upon delivery, we provide training with our sales staff and/or manufacture
representative.

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Location

342 CR 410

Gary, Texas 75643

In many States we have authorized
service centers if the need arises to take apparatus in for Service.

Firefighter Gear Station

Warranty Guarantee

Lifetime Structural Integrity Apparatus Body

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One (1) Year Material and Workmanship Basic Apparatus

Ten (10) Year Material and Workmanship Stainless Steel Piping

Ten (10) Year Pro-Rated Paint and Corrosion Custom Body

One (1) Year Material and Workmanship Graphics Fading and Deterioration

Seven (7) Year Electrical Warranty

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LIFETIME POLY TANK MATERIAL AND WORKMANSHIP

 

We offer an extended Warranty for an additional: $5,000.00 per year.

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